Shipping policy

ORDER PROCESSING
All Noor Jahan products are handmade and prepared with care after your order is received. Please allow 7–10 working days for your order to be prepared and delivered.

DELIVERY TIME
Once your order is dispatched, delivery time may vary depending on your location and courier service.

DELIVERY CHARGES
Shipping charges are calculated at checkout and may vary depending on the delivery location.

CASH ON DELIVERY
We offer Cash on Delivery (COD) across Pakistan.

ORDER TRACKING
Once your order has been dispatched, you will receive your tracking details so you can follow your shipment.

DELIVERY DELAYS
While we do our best to ensure timely delivery, delays caused by courier services, weather conditions, public holidays, or circumstances beyond our control may occasionally occur.

IMPORTANT
Please make sure your name, phone number, and complete delivery address are correct when placing your order. Noor Jahan will not be responsible for delays or failed deliveries caused by incorrect or incomplete information.

URGENT ORDERS
If you need your order by a specific date, please contact us before placing your order so we can confirm whether we can accommodate your request.